Should You Be Alarmed by Chinese Companies Using QQ Mailbox for Contacts?

Are you wondering why most Chinese companies have qq.com as their contact email?

Few Chinese companies, especially small and medium-sized enterprises (SMEs), will use email accounts with their domain names. In addition, many SMEs do not have domain names and their own websites.

In most cases, they use generic email accounts provided by the public email service provider.

The largest email service provider in China is qq.com, a Chinese social media giant. Because its email service is extremely stable and tied to the most used social media in China, almost everyone in China has a QQ email and even uses it at work.

So what happens when your Chinese partner contacts you via QQ email?

You may not be able to tell whether an email is sent on a personal basis or on behalf of the company.

And in the event of a dispute, the Chinese company will likely deny in court that a QQ email can be considered an act of the company.

So, what should you do?

You’d better ask the Chinese contact person to state in the contract or order that the email account is used by the Chinese company to contact you. It is also advisable to have the contract or order stamped by the Chinese company.

This way, the Chinese company will not be able to deny it in court.

Photo by Priscilla Du Preez 🇨🇦 on Unsplash