What Should I Do if the Supplier in China Disappears?
What Should I Do if the Supplier in China Disappears?

What Should I Do if the Supplier in China Disappears?

What Should I Do if the Supplier in China Disappears?

You are quite unfortunate if you cannot contact a supplier in China either via emails or phone calls after having signed a contract or a purchase order with him and then made the advance payment.

You may have met a supplier who intentionally defrauds you. And he probably has never had the intention to deliver.

You may also have encountered a supplier who lacks business ethics. And he probably intends to delay delivery after signing the contract or force you to change the trading price.

Anyway, they will frustrate your expectations of the deal. What can you do at this point?

You can terminate the contract with this supplier so that you can claim back your paid amount. You can refer to our article “How Do I Terminate a Contract with a Company in China?”.

You need to figure out the official Chinese name of this company. You can refer to our article “Find China Supplier’s Legal Name in Chinese to Avoid Scams“.

If this Chinese company is deregistered or bankrupt, you can claim against its liquidation group. You can refer to our article “What Happens to My Debts When a Chinese Company Is Dissolved or Goes Bankrupt?”.


Do you need support in cross-border trade and debt collection?
CJO Global's team can provide you with China-related cross-border trade risk management and debt collection services, including: (1) verification and due diligence; (2) trade contracts drafting; and (3) dispute resolution and debt collection. 
If you need our services, or if you wish to share your story, you can contact our Client Manager Susan Li (susan.li@chinajusticeobserver.com).
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